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• General Thermostat Questions: What type of thermostat do I need for a heat pump with heat strips?
  Answer: If you have a heat pump system with auxiliary heat strips, you need a "2 heat 1 cool" thermostat. ...
• General troubleshooting: My AC doesn't seem to be cooling as well as it used to. What does
  Answer: If your sytem is still cooling, but is noticabally less effecient, your problem could be a few different things. You could possibly have a dirty ...
• Heat Pump: What is a heat pump?
  Answer: A heat pump system is an air conditioning system that is able to both heat and cool using freon. This is accomplished by the use ...
• Air Conditioning Systems: What is freon?
  Answer:   Freon is the gas that your air conditioning system uses to heat and cool. Without the proper freon charge your system will not cool ...
• General Thermostat Questions: What type of thermostat do I need for a straight cool system?
  Answer: A thermostat with 1 heat and 1 cool is needed if you have a stright cool syatem. You can use this thermostat to run a ...
• General troubleshooting: What is freezing up?
  Answer:   When the copper in your air conditioning system is covered in a layer of ice, it is called "freezing up." Heat pump systems build ...
• General troubleshooting: My condensing coils are coming apart and corroding, does this hurt my air conditioning system?
  Answer:   When your condensing coils become corroded or start falling apart this starts to hurt the efficiency of the condensing coils. Inefficient condensing coils can ...
• Heat Pump: What is a defrost on heat pump heat?
  Answer: Defrost is when your condenser goes through a cycle to melt the ice off of it when on heat pump heat. On cold winter days ...
• Electrical Troubleshooting : My system is not cooling.My condensing fan motor is not running, but compressor is.
  Answer:      If your condensing fan motor is not running, but compressor is it could be a couple different things causing this problem. Most of ...
• Heat Pump: What is the emergency heat setting on my thermostat?
  Answer: The emergency heat setting is used when you have a heat pump and something is wrong with your condensing unit. This setting turns power off ...

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