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• Refrigerant Troubleshooting: Where are most freon leaks located?
  Answer: Most freon leaks occur in the evaporater coil inside the air handler. This is due to rust on the header plate of the evaporator coil. The rust punctures the ...
• Air Conditioning Systems: How do I determine the tonnage of my air conditioning system?
  Answer: Well first off, tonnage is measured in the amount of BTUs (British Thermal Units) the air conditioning system is capable of removing. 1 ton is equal ...
• Air Conditioning Systems: Is it okay for my condenser to be exposed to rainfall?
  Answer: Condensing units are designed to withstand heavy rainfall with no damage. As long as the unit is correctly assembled with no design flaws, all electrical ...
• General Thermostat Questions: Should I turn air conditioning system off during the day when away?
  Answer:  No, the best way to run your system is to keep your home conditioned. Keep your system running 79 to 82 degrees when away during ...
• Thermostat Troubleshooting: My thermostat display is blank
  Answer: If your thermostat display is blank there could be a couple different things that could cause it. First, check and make sure your breakers that ...
• Condensate Drain Troubleshooting: My float switch tripped. How do I reset it and clear the drain?
  Answer: //        If the air handler’s float switch has tripped, the primary condensate drain has stopped up due to a blockage, and the blocked ...
• General troubleshooting: How do I defrost my unit if it is frozen up set to cooling?
  Answer:  If your system is freezing up, the best thing to do is turn the system setting to off and set the fan to the on ...
• General troubleshooting: What is freezing up?
  Answer:   When the copper in your air conditioning system is covered in a layer of ice, it is called "freezing up." Heat pump systems build ...
• General troubleshooting: My condensing coils are coming apart and corroding, does this hurt my air conditioning system?
  Answer:   When your condensing coils become corroded or start falling apart this starts to hurt the efficiency of the condensing coils. Inefficient condensing coils can ...
• Heat Pump: What is a defrost on heat pump heat?
  Answer: Defrost is when your condenser goes through a cycle to melt the ice off of it when on heat pump heat. On cold winter days ...

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